National Consumer Helpline (National Toll Free No-1800-11-4000)

National Consumer Helpline

NCH is a project of the Union Ministry of Consumer Affairs,

operating from the University of Delhi. 

The project recognizes the need of consumers for a Telephone Helpline to deal with a 

multitude of problems arising in their day-to-day dealings with business and service providers. 

NCH provides a National Toll Free No-1800-11-4000 (for BSNL/MTNL Users), 

Other users can dial- 011-27006500,27662955,56,57,58 (normal call charges applicable). 

SMS to 8800939717 can also be sent mentioning the name and city . 

A consumer can call to seek information, advice or guidance for his queries, complaints and guidance.

 

National Consumer Helpline Supports Consumers By:

- Guiding consumers in finding solutions to problems related to Products & 
  Services. 
- Providing information related to Companies and Regulatory Authorities. 
- Facilitating consumers in filing complaints against defaulting Service Providers
- Empowering consumers to use available Consumer Grievances Redressal 
  Mechanisms, Educating Consumers about their Rights and Responsibilities